Your account & data rights

Last updated: 27 October 2026 Effective: 27 October 2026

You stay in control of the information in your VELLEE LUXE account.

See and update your details

Profile (name, mobile, email): Profile
Saved addresses: Addresses
Password and signed-in devices: Security
Your orders, returns and store credit: My account

Close your account

You can ask us to close your account from Security or by contacting us. A closed (archived) account can no longer be used to sign in. Your order history and tax records are kept as tax and accounting law requires, and your email address is released so it can be used for a new account.

Correction and deletion requests

You can ask us to correct inaccurate information, or to delete information we no longer need to keep by law. We may need to confirm your identity first.

Password help

Forgotten your password? Use Forgot password. VELLEE LUXE staff will never ask you for your password.

Questions or complaints

Email: info.velleeluxe@gmail.com